Travel Planning Policy
Travel Plans are becoming increasingly important in government policy, so it can be useful to get ahead of the requirements early on.
The National Planning Policy Framework (NPPF) objectives are to integrate planning and transport at the national, regional, strategic and local level. In addition to promoting more sustainable transport choices, the government want to promote the widespread use of travel plans amongst businesses, schools, hospitals and large residential estates. The NPPF sets out the main aims and objectives of Travel Plans, including how they fit in with planning applications.
Trip Concierge, Inc., (collectively referred to herein as the “Agent”) shall act as the booking agent for your travel needs, (hereinafter referred to as the “Guest”). The terms and conditions in this Agreement (the “Agreement”) describe what you are legally entitled to expect from us when you purchase travel related services through us, in addition to your obligations as a Guest. The person, entity, or their representatives using our services, website, or booking a reservation through us are referred to as “you” and “your” throughout and includes any forms attached or any quote or invoice provided by us referencing these terms and conditions. The terms “we”, “us” and “our” refer to the Agent.
Travel Insurance
For all travel, we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. It is your responsibility to ensure you have valid travel insurance that covers and is appropriate for your needs. Travel insurance is a mandatory element of some travel arrangements. We will not be liable for any loss you incur if and insofar as you are able to claim for damages under a travel insurance policy. We can arrange travel insurance for you or provide you with a quote or general information about the travel insurance options available to you.
Payment Terms
Corporate credit card payments will be taken at time of booking/invoicing and will incur merchant fees. You authorize us to charge all fees incurred by you in relation to the services provided to the card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand. You indemnify us against any loss that may be experienced by us due to any fraudulent use or otherwise of that credit card. Please note that in some circumstances we will require a photograph or facsimile of the front and back of the card along with a driver’s license or other government identification of the person named on the card and a signed authorization.
Amendment and Cancellation Fees
Canceled bookings may incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees and extra charges may also apply where a booking is changed and when tickets or documents are re-issued. Where we incur any liability for a travel service provider cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge. Where you seek a refund for a canceled booking for which payment has been made to the travel service provider, we will not provide a refund to you until we receive the funds from that travel service provider.
Travel Agreements
